Shipping

SHIPPING 

Orders take 1- 2 business days ( Monday - Friday ) from our warehouse in Singapore, to process and package. All our orders are lovingly handpacked by Alicia before they are shipped out to you in a variety of ways:

 

SINGAPORE ORDERS (FOR APPARELS) 

LOCAL SHIPPING

For local delivery within Singapore, you may select from these mail options:

1. Normal Mail via SingPost

  • Delivery may take from 2 working days onwards, depending on SingPost’s operations & schedules.
  • You will receive an email confirmation once your parcel has been sent at the Post Office.
  • All apparels are eligible for free normal mail service. 
  • Please however, note that normal mail offers entirely no tracking features, hence registered mail is highly recommended. This means you are not able to track your normal mail parcels or find out the delivery status of your parcels. 
  • OMGOING will not be liable for any delayed or/ and missing parcels sent via normal mails. We are not able to check in for you either with Singpost / your postal office. Any enquiries will have to be checked by yourself. 
  • We do not offer refunds / exchanges / resending of your orders if they are lost, misplaced, mishandled etc by Singpost for normal mail.
  • Registered mail is highly recommended. 

 

2. Registered Mail via Singpost (highly recommended)

  • Delivery may take from 2 working days onwards, depending on SingPost’s operations and schedules. 
  • At an additional S$4.80, registered mail is a signed-for service that requires a signature on delivery of your parcel. Once your order has been dispatched, we will send you an email containing the Registered Article Number for your parcel where you can track the delivery status on SingPost’s website or hotline. We encourage that you opt for this mail option for a peace of mind.
  • Similarly, all and any enquiries about your parcels will have to be checked by yourself, directly with Singpost. We do not call or check on your behalf. 

 

SINGAPORE ORDERS (FOR MATS / TOWELS)

  • Yoga Design Lab Towels : All towels are sent out by us via Speedpost. Registered shipping for towels are SGD7. Registered parcels comes with a tracking code for each individual towel or towels sent to the same address. You will receive an email confirmation once your parcel has been sent at the Post Office. From there, it takes about 1 - 4 working days for Speedpost to deliver your parcels to you. You will be given your tracking number and you can track it online here www.speedpost.com.sg

 

  • Yoga Design Lab Mats : All mats are sent out by us via our shipping courier provider, from our warehouse. Registered shipping for mats are SGD13. Please indicate your delivery time preference if you like, when you checkout your mat on our site. Due to the shipping courier's schedule, the mat can take 1-2 working days to be delivered to your doorstep. They will try their best to adhere to your timing request but it is not guaranteed, because of delivery schedules, bulk shipping or weather and traffic restrictions. 

 

INTERNATIONAL ORDERS: 

For international orders, we happily ship to most countries. Please contact us at info@omgoing.com if you do not see your country listed. Note that delivery times for international orders vary depending on the destination, on your country's delivery schedules. 

MALAYSIA

  • Shipping to Malaysia is free for orders above SGD300 (excluding mats / towels).
  • For less than 3 pieces of apparels, shipping is SGD14 flat rate. You will receive an email confirmation once your parcel has been sent off at the Post Office, using Speedpost Standard Mail. From there, it takes about 6 - 8 working days for delivery. 
  • For 4-6 pieces of apparels, shipping is SGD20 flat rate. You will receive an email confirmation once your parcel has been sent off at the Post Office, using Speedpost Standard Mail. From there, it takes about 6 - 8 working days for delivery. 
  • Yoga Design Lab Towels : All towels are sent by us via Speedpost. Registered shipping for towels are SGD9. Registered parcels comes with a tracking code for each individual towel sent. You will receive an email confirmation once your parcel has been sent at the Post Office. From there, it takes about 6-8 working days for Speedpost to deliver your parcels to you. You will be given your tracking number and you can track it online here www.speedpost.com.sg
  • Yoga Design Lab Mats : All mats are sent by us via Speedpost, from our warehouse. Registered shipping for mats are SGD48. From there, it takes about 6-8 working days for Speedpost to deliver your mat to you. You will be given your tracking number and you can track it online here www.speedpost.com.sg

 

HONG KONG / TAIWAN / MACAU / BRUNEI / INDONESIA / SRI LANKA / THAILAND / VIETNAM

  • Shipping to these countries is free for orders above SGD300 (excluding mats / towels)
  • For less than 3 pieces of apparels, shipping is SGD21 flat rate. You will receive an email confirmation once your parcel has been sent off at the Post Office, using Speedpost Standard Mail. From there, it takes about 5-15 working days for delivery (depending on your country).  
  • For 4-6 pieces of apparels, shipping is SGD25 flat rate. You will receive an email confirmation once your parcel has been sent off at the Post Office, using Speedpost Standard Mail. From there, it takes about 5-15 working days for delivery (depending on your country).
  • Yoga Design Lab Towels : All towels are sent out by us via Speedpost. Registered shipping for towels are SGD15. Registered parcels comes with a tracking code for each individual towel sent. You will receive an email confirmation once your parcel has been sent off at the Post Office. From there, it takes about 5-15 working days for Speedpost to deliver your towels to you. You will be given your tracking number and you can track it online here www.speedpost.com.sg
  • Yoga Design Lab Mats : All mats are sent out by us via Speedpost, from our warehouse. Registered shipping for mats are SGD48. From there, it takes about 5-15 working days for Speedpost to deliver your mat to you. You will be given your tracking number and you can track it online here www.speedpost.com.sg. 

 

AUSTRALIA / NZ / CAMBODIA / CHINA / INDIA / JAPAN / MALDIVES / MYANMAR / NEPAL / PAKISTAN / SOUTH KOREA 

  • Shipping to these countries is free for orders above SGD300 (excluding mats / towels)
  • For less than 3 pieces of apparels, shipping is SGD28 flat rate. You will receive an email confirmation once your parcel has been sent off at the Post Office, using Speedpost Standard Mail. From there, it takes about 5-18 working days for delivery (depending on your country).  
  • For 4-6 pieces of apparels, shipping is SGD34 flat rate. You will receive an email confirmation once your parcel has been sent off at the Post Office, using Speedpost Standard Mail. From there, it takes about 5-18 working days for delivery (depending on your country).
  • Yoga Design Lab Towels : All towels are sent out by us via Speedpost. Registered shipping for towels are SGD20. Registered parcels comes with a tracking code for each individual towel sent. You will receive an email confirmation once your parcel has been sent at the Post Office. From there, it takes about 5-18 working days for Speedpost to deliver your towels to you. You will be given your tracking number and you can track it online here www.speedpost.com.sg
  • Yoga Design Lab Mats : All mats are sent out by us via Speedpost, from our warehouse. Registered shipping for mats are SGD102. From there, it takes about 5-18 working days for Speedpost to deliver your mat to you. You will be given your tracking number and you can track it online here www.speedpost.com.sg. 

 

EUROPE/ USA / MEXICO / CANADA

  • Shipping to these countries is free for orders above SGD350 (excluding mats / towels)
  • For less than 3 pieces of apparels, shipping is SGD28 flat rate. You will receive an email confirmation once your parcel has been sent at the Post Office, using Speedpost Standard Mail. From there, it takes about 7-15 working days for delivery (depending on your country).  
  • For 4-6 pieces of apparels, shipping is SGD40 flat rate. You will receive an email confirmation once your parcel has been sent at the Post Office, using Speedpost Standard Mail. From there, it takes about 7-15 working days for delivery (depending on your country).
  • Yoga Design Lab Towels : All towels are sent out by us via Speedpost. Registered shipping for towels are SGD20. Registered parcels comes with a tracking code for each individual towel sent. You will receive an email confirmation once your parcel has been sent at the Post Office. From there, it takes about 7-15 working days for Speedpost to deliver your towels to you. You will be given your tracking number and you can track it online here www.speedpost.com.sg
  • Yoga Design Lab Mats : All mats are sent out by us via Speedpost, from our warehouse. Registered shipping for mats are SGD168. From there, it takes about 7-15 working days for Speedpost to deliver your mat to you. You will be given your tracking number and you can track it online here www.speedpost.com.sg. 

 

FOR ALL OTHER SHIPPING ENQUIRIES, PLEASE WRITE TO INFO@OMGOING.COM.

 

ALL ENQUIRIES ARE ANSWERED IN 2-3 WORKING DAYS.