Shipping

For local delivery within Singapore, you may select from these mail options:

1. Normal Mail via SingPost

Delivery may take from 2 working days onwards, depending on SingPost’s operations & schedules. You will receive an email confirmation once your parcel has been shipped at the Post Office.

All apparels are eligible for free normal mail service.

Please however, note that normal mail offers entirely no tracking features, hence if you want to be able to track your items, registered mail is highly recommended. This means for normal mail, you are not able to track your parcels or find out the delivery status of your parcels.

OMGOING will not be liable for any delayed or / and missing parcels sent via normal mails. We are not able to check in for you either with Singpost / your postal office. Any enquiries will have to be checked by yourself.

We do not offer refunds / exchanges / resending of your orders if they are lost, misplaced, mishandled etc by Singpost for normal mail.

Registered mail is highly recommended.

If you have provided the wrong address and your parcel is returned due to failed delivery, OMGOING will not be liable for the cost of redelivery. Each local redelivery is $3. 

 

2. Registered Mail ( highly recommended if you want to track your parcels)

Delivery may take from 2 working days onwards, depending on our courier's operations and schedules.

At an additional S$4.80, registered mail is a signed-for service that requires a signature on delivery of your parcel. Once your order has been dispatched, we will send you an email containing the Registered Article Number for your parcel where you can track the delivery status. We encourage that you opt for this mail option for a peace of mind.

Similarly, all and any enquiries about your parcels will have to be checked by yourself, directly with our courier service. We do not call or check on your behalf.

If you have provided the wrong address and your parcel is returned due to failed delivery, OMGOING will not be liable for the cost of redelivery. Each local registered redelivery is $10. 

 

 3. FOR MATS / TOWELS)

All mats, towels and blocks are sent free of charge from us in 2020, till further notice. They are sent via registered courier parcels right to your doorstep so please give us a residential address to avoid unsuccessful deliveries. 

If you have provided the wrong address and your parcel is returned due to failed delivery, OMGOING will not be liable for the cost of redelivery. Each local registered redelivery is $14 for Yoga Design Lab items. 

 

INTERNATIONAL ORDERS: 

For international orders, we happily ship to most countries via our freight forwarders. Note that delivery times for international orders vary depending on the destination, on your country's delivery schedules. If you have friends / relatives coming to Singapore and would like us to put aside your order for you, please email us after you have placed your orders and let us know the delivery schedule. Please choose the Free Shipping to Singapore options for international parcels option then. 

MALAYSIA

  • Shipping to Malaysia is free for apparel orders above SGD400 (excluding mats / towels).
  • For 1-3 pieces of apparels, we have reduced shipping in 2020 to SGD12 flat rate. 
  • For 4 - 6 pieces of apparels, shipping is SGD30 flat rate. You will receive an email confirmation once your parcel has been sent off via our courier services. From there, it takes about 6 - 15 working days for delivery. 
  • Yoga Design Lab Towels : Registered shipping for towels are SGD28. Registered parcels comes with a tracking code for each individual towel sent. You will receive an email confirmation once your parcel has been sent. 
  • Yoga Design Lab Mats : Registered shipping for mats are SGD55.

 

HONG KONG / TAIWAN / MACAU / BRUNEI / INDONESIA / SRI LANKA / THAILAND / VIETNAM

  • Shipping to these countries is free for orders above SGD400 (excluding mats / towels)
  • For 1-3 pieces of apparels, shipping is SGD30 flat rate.  
  • For 4 - 6 pieces of apparels, shipping is SGD40 flat rate. You will receive an email confirmation once your parcel has been sent off at the Post Office. From there, it takes about 6-15 working days for delivery (depending on your country).
  • Yoga Design Lab Towels : Registered shipping for towels are SGD30. Registered parcels comes with a tracking code for each individual towel sent.  
  • Yoga Design Lab Mats : Registered shipping for mats are SGD65. 

 

AUSTRALIA / NZ / CAMBODIA / CHINA / INDIA / JAPAN / MALDIVES / MYANMAR / NEPAL / PAKISTAN / SOUTH KOREA 

  • Shipping to these countries is free for orders above SGD500 (excluding mats / towels)
  • For 1 - 3 pieces of apparels, shipping is SGD35 flat rate. 
  • For 4 - 6 pieces of apparels, shipping is SGD45 flat rate. 
  • Yoga Design Lab Towels : Registered shipping for towels are SGD48. 
  • Yoga Design Lab Mats : Registered shipping for mats are SGD80. 

 

EUROPE/ USA / MEXICO / CANADA

  • Shipping to these countries is free for orders above SGD800 (excluding mats / towels)
  • For 1 - 3 pieces of apparels, shipping is SGD38flat rate. 
  • For 4 - 6 pieces of apparels, shipping is SGD50 flat rate. 
  • Yoga Design Lab Towels : Registered shipping for towels are SGD48. 
  • Yoga Design Lab Mats : Registered shipping for mats are SGD168. 

 

FOR ALL OTHER SHIPPING ENQUIRIES, PLEASE WRITE TO INFO@OMGOING.COM.