Frequently Asked Questions
How are your candles made?
Our process can be broken down into three categories - design, curate and pour.
Every candle starts with a story. A theme, a place, an idea, etc. Then that story is translated into a vessel. We design every aspect of our candles – from materials, to shapes, to graphics – here in Nashville, Tennessee.
We work with perfumers who source from nature's finest ingredients all over the world to carefully create a fragrance story that complements the color and style of each vessel design.
After the vessel and fragrances are finalised, it's time to pour the candle! Every candle is hand poured at our Nashville factory, where the soy wax blend is combined with the fragrance & cotton wicks.
What are your candles and wicks made of?
Each Paddywax candle is a combination of our clean-burning soy wax blend and our alluring fragrance oils. All of our wicks are made of 100% U.S. cotton!
Where is the soy in your soy wax sourced from?
All of our soy wax comes from U.S farms!
How long do Paddywax candles burn?
The burn time of our candles varies depending on the vessel and the environment in which the candle is burning. But as a rule of thumb: every ounce of wax gives 6-7 hours of burn time. So an 8 oz. candle would last up to 56 hours!
What are best practices for burning a Paddywax candle?
For an average 8 oz candle, make sure you burn your candle for 3-4 hours the first time around. You want to make sure your wax pool extends to both ends of the vessel before extinguishing. This will avoid tunneling! You should also be sure to trim your wick to 1/4"
How do I get the last ¼” of wax out of my container so I can repurpose it?
You can either A) put the candle in the freezer overnight and the wax should easily pop out the next day, or B) run hot water into the candle to melt the remaining wax so you can scoop it out!
How do I repurpose the candle vessel after the burn life is over?
The possibilities are endless. We've tried everything from a succulent planter, pencil cup, cereal bowl, cream and sugar set, knick knack holder, bathroom canister, and more! We love seeing how our customers give our vessels a second life.
Why do some of the products in my shipment differ from one another?
Variations in color and finish are not flaws. These features are inherent to the handmade process. Colors may also vary slightly from description in the catalog.
HOT TIP FROM US - HOW TO KEEP YOUR CANDLE BURNING CLEAN AND BRIGHT?
Keep wicks trimmed. A trimmed wick will give you a nice bright flame. A long or a crooked wick can result in uneven burning, which can lead to bursts of high flames or smoking. Wicks should be about 1/4 inch high for best burning; don’t trim them lower than that.
Untrimmed wicks can cause candle flames to take on a dull appearance, which affects the amount of light they give off. Trimming the wick allows the flame to have a clearer and brighter burn.
Keeping wicks shorter also means your candles will have a cleaner burn. Some candles create a black, sooty residue when you burn them. This can leave marks on ceilings or other nearby surfaces. If your candles are in jars, you’re likely to see unsightly black marks inside the glass near the top. Trimming wicks on a regular basis helps reduce the amount of residue candles produce while burning.
We want you to experience the maximum enjoyment and pleasure from our candles. We take great pride in making them using only the finest quality ingredients and materials. However, it's very important that you burn candles responsibly to ensure their safe use. Please follow these guidelines to keep your candles a bright and beautiful part of your life.